100% satisfaction is guaranteed!
If you are not fully satisfied with your purchase you may return items within 30 days of purchase for a full refund.
For a rapid and smooth return:
Email returns store “@” inzanaranch.com or call us at 855-687-6887855-687-6887 FREE Monday-Friday 9am-5pm PST and provide us with the last five digits of your order number or first and last name of the billing address.
Return items to:
9149 E. Service Road
Hughson, CA 95326
Via USPS/UPS/FedEx Mail
Inzana Ranch is committed to protecting your privacy. We assure you that your name and any information you provide to us will not be sold, exchanged or leased to any other organization or person(s) without your permission. All information is kept private.
Most orders are shipped within 24-48 hours of receipt of order on non-holiday Mondays through Fridays. All orders are shipped via UPS, and rates are calculated via the UPS website any orders shipped to apartments, units, suites will require signature.
Frequently Asked Questions
Moisture in Nuts
Our valued customers and friends…in an effort to better answer inquiries and explain specifics with respect to our production of certain items a telephone number in the future would allow for a more direct response to any question or comment you might have. Telephoning me at 209-604-6263 is best.
One example which we have had several questions about is the current year’s walnut crop, which we are currently shelling. In fact, in most cases walnuts purchased both online and at various farmers’ market locations have been shelled on the exact same day they were bagged for you. The walnuts are especially moist this year as a result of relatively high moisture content. This is a natural occurrence and not unusual immediately after shelling however this year’s level of moisture is higher than normal and more obvious, also more so because we are behind in our shelling and thus the same day bagging for markets and online sales.
I assure you the walnuts are definitely the freshest you will find. Keeping nuts fresh and good tasting is our foremost concern and if you have purchased different items from us in the past you will appreciate this. You should be aware that the allowable moisture content maximum is 7 percent, quite frequently almonds approach this, as well as pecans, which are astringent if not below this threshold, walnuts almost always require drying to be processed or stored and especially to be shelled, or the machinery will not separate the shell from the kernels.
Please don’t hesitate to call with any further question or concern.
Inzana Ranch & Produce Inc.